MyOperator Startup Program

MyOperator Startup Program transforms the way your team communicates with your potential customers and helps you improve your customer calling experience. Our full-fledged call management ‘startup kit’ comes with products & features that boost your business growth. It helps you manage your business calls and enhances your customer calling experience, at zero cost.

Under this partnership with VJTI-TBI, MyOperator will provide to startups at VJTI-TBI the following:

  • 6-MONTH FREE PLAN
    • Essential call management features at zero cost for 6 months
  • SPECIAL REFERRAL BENEFITS
    • Receive exciting benefits for each referral and conversion you get.
  • DEDICATED ACCOUNT MANAGER
    • Dedicated support person for all kinds of difficulties you face.
  • EXCLUSIVE FEATURES
    • Live call transfer, SMS remarketing, call reports, live panel and more.
  • Other Features offered to the Startups under the Startup Program include the following:

  • Choose your business number
    • Virtual number
      • Add multiple phone numbers at the backend of a centralized business number.
      • Toll-free number
      • Let your customers call you for free and increase your brand recognizability.
      • Vanity numbers
      • Increase your brand recall value with a phone number that is easy to remember.
  • Analyze your business call traffic
    • Call recording
      • Analyze your customer conversations to understand the requirements of your callers.
      • Call tracking
      • Track and monitor all your business calls to ensure you do not miss any potential leads.
      • Push reports
      • Get detailed analytical reports of your business calls via SMS and email.
      • Live dashboard
      • Monitor the number of calls connected and missed by each department in your organization.
      • Live call info
      • Get ongoing call details for each incoming phone call directly on the web panel.
      • Performance reports
      • Analyze your daily call volume and measure performance of individual agents.
  • Connect your callers to the right agent
    • Multi-level IVR
      • Customise your IVR and handle mulitple calls simultaneously.
      • After hours call routing
      • Route calls to specific agents even after office hours and stay available 24*7.
      • Live call transfer
      • Transfer ongoing calls without disconnecting them and enhance your callers’ experience.
      • Voicemail facility
      • Let your callers leave their message in the voicemail when none of the agents are available.
      • Intercom facility
      • Transfer calls to agents through extension dialing and improve your internal communication.
      • Call forwarding
      • Forward business calls instantly to reduce the waiting time of your callers.
      • Sticky agent
      • Assign callers to specific agents to resolve their queries instantly.
      • Data export
      • Export log data to analyze the call performance of your agents on calls.